#107 – GST XVIII: Royal Mail's Evolution: Navigating 500 Years of Change and Shaping a Resilient Workforce for the Future w/ Jon Nicholson
In the second of our talks from Global Sales Transformation XVIII Jon Nicholson, Sales Director at Royal Mail, explores the history of innovation at such a large legacy organisation.
How do organisations like Royal Mail prepare for the future? The answer, Jon argues, is more than just using the latest technology: it’s people.
Highlights include:
- [05:50] – We can't always be at the bleeding edge of innovation
- [18:49] – Your team's motivations might not be what you expect
- [21:39] – Let your people lead change to gain their buy-in
NOTE: This talk contains visual elements. You can watch over on our YouTube channel for the full experience!
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